Frequently asked questions

A buyer's agent — also known as a personal property shopper — is an independent professional who works exclusively for the buyer. In Madrid, where the best product rarely reaches public portals, our role is to source, filter, negotiate and close the deal on your behalf, with no conflict of interest with the seller.

Standard fees in Madrid are structured in two parts: an initial retainer that formalises the mandate and a success fee at closing, calculated as a percentage of the purchase price (typically 1%–3%, depending on complexity and asset type). At Lula Select we share exact figures after an initial private conversation.

For purchases above €500,000 in prime Madrid, average negotiation savings and access to off-market product comfortably exceed our fees. It also prevents costly technical and legal mistakes. If you are buying as an investment or from abroad, independent representation is practically essential.

Traditional agencies represent the seller — their goal is to close at the highest possible price. We work exclusively for the buyer, with no conflict of interest. Our fees are aligned with your interests, never the seller's.

We use a two-part structure: an initial retainer that formalises the mandate and guarantees exclusive dedication, and a success fee upon closing. Exact amounts are shared privately after an initial conversation.

From the first brief to the notary signing: criteria definition, active search, technical visits, price analysis, negotiation, document review and coordination with legal and tax advisors. A single point of contact throughout the entire process.

We specialise in luxury residential in Madrid: refurbished classical flats, penthouses with outdoor space, homes in established residential developments and product that rarely reaches conventional portals.

We mainly operate with budgets from €500,000 upwards. Our typical client profile moves between €1 and €3 million.

It depends on the profile and market availability. With clear criteria, the process is usually completed between 6 and 16 weeks. We work with a limited number of active mandates to guarantee full dedication to each client.

Yes. We have extensive experience with clients of different nationalities. We adapt the process — communication, documentation, legal and tax coordination — to each profile, including NIE management and purchase structures for non-residents.

Yes. Our Consultancy service is designed for clients who already have a property in mind and need technical price validation and support in the negotiation.

All information you share with us — budget, criteria, identity — is treated with absolute discretion. We do not share data with third parties without your express consent.

We are committed to an active and honest search. If after a reasonable period we do not find product that meets your criteria, we communicate this transparently and review the mandate jointly.

Within 24 hours we will get in touch to better understand your criteria and explain how we work. No commitment on your part.